Blog 2018-01-12T13:34:59+00:00

Are You Bothering Your Donors?

Why are we afraid we're "bothering" donors? We ask questions like "how soon is too soon to ask for a second gift?" or "best practices say I should wait nine months for a second gift, what should I communicate before then?" Can you imagine a meeting at Amazon where executives debate like this, "We should send an email to someone featuring complementary products for something they just bought," executive #1 says. Executive #2 replies, "I don't

Fundraising Articles for Nonprofits

8 Steps to a Timely Disaster Fundraising Response

It can be very frustrating not being able to get out a timely appeal. I remember a specific incident where we were sitting five days after a disaster, and we had not yet sent out our email appeal. At that time I made a decision that that wasn't going to happen again, that we weren't going to be that late in sending out an email appeal because we can't help the most people possible. You

By | May 18th, 2018|Advanced, Fundraising|

Are You Bothering Your Donors?

Why are we afraid we're "bothering" donors? We ask questions like "how soon is too soon to ask for a second gift?" or "best practices say I should wait nine months for a second gift, what should I communicate before then?" Can you imagine a meeting at Amazon where executives debate like this, "We should send an email to someone featuring complementary products for something they just bought," executive #1 says. Executive #2 replies, "I don't

By | May 16th, 2018|Beginner, Donor Communication, Featured Beginner, Fundraising|

Episode 012 – What is Retargeting?

Retargeting, also known as remarketing, is a technology to show ads to a warm audience. In this episode, Jeremy discusses what retargeting is, how it works, two different types of retargeting, and how your nonprofit organization can use retargeting to get more supporters and deepen your relationship with existing donors.

By | May 7th, 2018|Advanced, Digital Advertising, Podcasts|

Mistakes That Will Sink Your Fundraising Campaign

I've made a lot of mistakes. I've had to learn a lot of hard lessons. Nonprofit fundraising isn't always easy. There are many rules and guidelines that industry pros have learned through expensive testing over decades. When you learn these lessons, some come from your own expensive mistakes, you will learn how to best fundraise for your organization. The #1 rule in fundraising? You are not the donor. I am not the donor. You don't

By | May 1st, 2018|Advanced, Fundraising|

4 Essentials Required for Donor Thank You Communications

Whether you send a thank you video, a note of gratitude, a welcome gift, a thank you email, or other creative way to thank the donor for their donation, you need to communicate in a specific way to have the biggest impact on your donor. Sending your thanks is a key way to continue developing the relationship with your donor. In fact, with 80% of donors stating a thank you message is the highest motivator

100 More Email Appeal Subject Lines

A great subject line can be the difference between catching the recipient's attention to open your email or to be unceremoniously tossed into the trash or simply ignored. What makes a subject line stand out? It needs to be concise. The best subject lines are between 3 and 6 words in length. You don't have to explain the entire email in the subject line, it's there to grab the recipient's attention and motivate him to open

By | March 16th, 2018|Email Marketing, Fundraising, Intermediate|

Marketing Articles for Nonprofits

100 More Email Appeal Subject Lines

A great subject line can be the difference between catching the recipient's attention to open your email or to be unceremoniously tossed into the trash or simply ignored. What makes a subject line stand out? It needs to be concise. The best subject lines are between 3 and 6 words in length. You don't have to explain the entire email in the subject line, it's there to grab the recipient's attention and motivate him to open

By | March 16th, 2018|Email Marketing, Fundraising, Intermediate|

8 Ways to Reactivate Unresponsive Email Addresses

Do you have people on your email list who haven't interacted with your organization in some time? Do you want to learn how you can save these people and reactivate them to continue wanting to receive your emails? Let's explore 8 steps the organization can take to reactivate these people, or decide what to do with them if they still aren't interested. If a large portion of your email list isn't interacting with your emails,

By | March 14th, 2018|Advanced, Email Marketing|

Episode 006 – Why Don’t My Emails Perform As Well As My Direct Mail?

Direct mail is not dead. Far from it, direct mail still performs well if you have a good strategy behind it. Many nonprofits are transitioning more investment into digital but aren't seeing the return in email that they've seen in direct mail. Today, we're going to talk through the five Cs of successful email appeals, then we have a question from Marcy about why her emails don't perform as well as her direct mail does. 

By | March 5th, 2018|Email Marketing, Fundraising, Intermediate, Podcasts|

Episode 004 – How Does Email Design Impact Response?

How does email design impact response in your emails? Often there are conflicting answers on blogs as different organizations experience different results when they change factors in their email marketing. In episode 4, Jeremy explores a question about graphics vs text emails and how you can test to determine the right factors to improve response for your nonprofit emails. 

By | February 26th, 2018|Email Marketing, Fundraising, Intermediate, Podcasts|

Episode 003 – How Do We Segment Our Emails?

Have you ever hired a consultant to help you with a project, but when it comes time to execute, they disappear? This happened to Holly when she brought in a consultant to look at her email fundraising program. The consultant told Holly she should improve her segmentation and then disappeared before sharing with her a direction to go. In episode 3 of the Nonprofit Answers Podcast, Jeremy teaches Holly about different ways to segment her email file to maximize response.

By | February 23rd, 2018|Email Marketing, Fundraising, Intermediate, Podcasts|

Donor Communication Articles for Nonprofits

Are You Bothering Your Donors?

Why are we afraid we're "bothering" donors? We ask questions like "how soon is too soon to ask for a second gift?" or "best practices say I should wait nine months for a second gift, what should I communicate before then?" Can you imagine a meeting at Amazon where executives debate like this, "We should send an email to someone featuring complementary products for something they just bought," executive #1 says. Executive #2 replies, "I don't

By | May 16th, 2018|Beginner, Donor Communication, Featured Beginner, Fundraising|

4 Essentials Required for Donor Thank You Communications

Whether you send a thank you video, a note of gratitude, a welcome gift, a thank you email, or other creative way to thank the donor for their donation, you need to communicate in a specific way to have the biggest impact on your donor. Sending your thanks is a key way to continue developing the relationship with your donor. In fact, with 80% of donors stating a thank you message is the highest motivator

Nonprofit Thank You Video Script

Videos are a powerful relationship building tool. A technique that can help your nonprofit quickly begin building a relationship with your donor is to create a personalized thank you video. This creative way of expressing gratitude to your donor communicates how much you care. There are a number of platforms that help facilitate the personalized video process. The platforms allow you to create a list of emails, record a custom thank you video, and send

By | March 3rd, 2018|Advanced, Donor Communication, Fundraising|

The Story of the One

Nonprofit fundraising, at its core, is storytelling. Telling a story of how your organization has helped one beneficiary be transformed is the building block of telling the story of your organization. In nonprofit development, the story we use in fundraising is called the story of the one. It's called the story of the one because you're telling the story of how one beneficiary's life was like before the nonprofit helped, during the transformation, and after

Sample Phrases You Can Use to Thank Your Donors

Donors love it when you show appreciation for their support. So much so that 80% of donors say they would be motivated to make a second gift if the nonprofit thanked them. Unfortunately, many of us aren't properly thanking nonprofit donors and this is negatively affecting our fundraising. It's expensive to acquire a new donor. If you don't get that second gift, it often isn't profitable. If nonprofit fundraising, you need to secure a second