How to Download the List of Facebook Fundraiser Donors

Facebook fundraising can be a nice supplemental revenue source for your nonprofit. The easy to use tools, and even better, easy to donate, help people launch peer to peer fundraisers for causes they support. Facebook Fundraisers have a place in your fundraising mix. It’s a tool for people who wouldn’t normally click through to your website to give.

The downside to Facebook fundraising is many people don’t provide their contact information to you for followup. Facebook handles tax receipting, so you don’t get the donor information unless the donor opts in. However, you should expect 10-15% of donors to give you their contact information. You can download this information in Facebook Settings for your page. Here’s how.

1. Navigate to Your Facebook Page

Navigate to the Facebook Page for your organization. This is where Facebook fundraising is managed. At the top, click on the Settings link:

This takes you to the Settings for your Facebook Page.

2. Select Donations

Near the bottom of the navigation on the left is the Donations option. Select that to be taken to the reporting section. You can also use this option to manage your Facebook Fundraiser settings.

3. Download Donation Reports

Click the Download Donation Reports button to download your donor data.

4. Transaction Report

Select the Multi-day Transaction Report and select the timeframe for your report. Enter your email address and click Export Reports. Facebook will send the CSV report to you via email. You can import the CSV into Microsoft Excel, Apple Numbers, or Google Sheets to view your data.

Remember, Facebook is receipting donors giving to a Facebook Fundraiser so your organization doesn’t need to. If you import your data, don’t import the donation information to be receipted. Facebook gives your organization the total amount given.

Facebook Fundraising is just one element of great digital fundraising

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About the Author: Jeremy Reis

Jeremy Reis is the Senior Director of Marketing at World Concern, an international relief and development organization headquartered in Seattle, Washington. Jeremy serves on the Advisory Council for Christian Leadership Alliance, an alliance of more than 6,000 mission-focused Christians who lead in today’s high-impact Christian nonprofit ministries, churches, educational institutions, and businesses. His aim is to help all nonprofits take advantage of technology solutions to improve donor experience and fundraising. Jeremy is the author of Magnetic Nonprofit and Raise More Money with Email.

4 Comments

4giving Fundraising February 15, 2021 at 7:54 pm - Reply

You get all the above features for free with 4giving Fundraising: https://www.4giving.com/
- Steph J April 22, 2021 at 1:52 pm - Reply
  
  Yes, but Peer to Peer platforms don’t substitute Facebook fundraising since they are not organic to FB.
Greg C March 12, 2021 at 10:52 am - Reply

So I can’t even get the first stage of this to appear. Has Facebook changed already, or do I need to somehow link my charity’s page to it’s entry in the Facebook fundraising platform? How do I do that?
Bob July 27, 2021 at 5:38 pm - Reply

Question: When I donate to my friend’s charity of choice for their birthday, does Facebook, the charity, and my friend see the first and last name listed on my Facebook profile as the donor or the name on my credit card billing info? Thanks